SmartBot
Fast, efficient and personalized conversations with Artificial Intelligence
Redefine the customer experience by anticipating needs, promoting self-service and providing instant answers with AI tools.
SmartBot
Fast, efficient and personalized conversations with Artificial Intelligence
Redefine the customer experience by anticipating needs, promoting self-service and providing instant answers with AI tools.
Simplify interactions and automate customer service
Revolutionize customer service by anticipating needs, promoting self-service and providing instant answers. Bots, pre-trained with common problems, offer targeted help, eliminating waits.
Allow AI tools to assist agents by suggesting answers and detecting intent, improving service, optimizing operations with intent labels and insights.
Simplify interactions and solve complex tasks
Revolutionize customer service by anticipating needs, promoting self-service and providing instant answers. Bots, pre-trained with common problems, offer targeted help, eliminating waits.
Allow AI tools to assist agents by suggesting answers and detecting intent, improving service, optimizing operations with intent labels and insights.
Managing large volumes of data
Reducing human error
Automation of repetitive tasks
Sentiment analysis
Continuous learning
Managing large volumes of data
Reducing human error
Automation of repetitive tasks
Sentiment analysis
Continuous learning
Reliability and security in every interaction
Data security is at the heart of all our operations. Get innovative, effective and secure solutions to optimize your interaction with customers, in compliance with local and global regulations.
Take automation to the next level with Generative AI
Generative artificial intelligence is able to perform simple tasks and learn about user preferences over time, making daily interactions more intuitive. Allowing bots to adapt dynamically to the specific needs of each customer.
As AI becomes familiar with the user's choices and history, recommendations and suggestions become more aligned with their expectations, providing a more engaging and personalized experience.
Take automation to the next level with Generative AI
Generative artificial intelligence is able to perform simple tasks and learn about user preferences over time, making daily interactions more intuitive. Allowing bots to adapt dynamically to the specific needs of each customer.
As AI becomes familiar with the user's choices and history, recommendations and suggestions become more aligned with their expectations, providing a more engaging and personalized experience.
Artificial intelligence in self-service
Chatbots and voicebots play an important role in optimizing service, providing a quick and efficient response to users' frequently asked questions and offering continuous support, 24 hours a day, 7 days a week, guaranteeing constant availability for customers.
Saving time and improving efficiency in obtaining information. In addition, autonomy in solving simple problems contributes to faster service, resulting in more satisfied customers.
Artificial intelligence in self-service
Chatbots and voicebots play an important role in optimizing service, providing a quick and efficient response to users' frequently asked questions and offering continuous support, 24 hours a day, 7 days a week, guaranteeing constant availability for customers.
Saving time and improving efficiency in obtaining information. In addition, autonomy in solving simple problems contributes to faster service, resulting in more satisfied customers.
Artificial Intelligence for efficient customer service
From chatbot solutions to AI integration, every aspect of SmartBot tools has been designed to enhance your interaction in the world of customer service. Discover the functionalities that will increase the efficiency and personalization of your customer support.
- Chat BOTs WebChat
- Basic Analytical Chatbot
- Advanced Chatbot NLP and AI
- ChatGPT integration
- Whatsapp integration
Enhance the customer experience and optimize processes
Bots offer a seamless and efficient customer service experience, provide personal assistance in organizing tasks and accessing information, and improve the user experience with personalized recommendations, while automating repetitive tasks, contributing to lead generation and customer engagement, optimizing processes, increasing operational efficiency, especially in an increasingly digital and data-driven world.
Automated service
Provide 24/7 customer support
Collecting feedback
Send satisfaction surveys after each service
E-commerce
Self-service assistance
Automate common actions such as changing information account information, data queries, etc.
Lead generation
Collect contact information and answer preliminary queries
Technical support
Diagnose technical problems, provide basic solutions and guide users
Offer promotions
Send offers and discount coupons based on customer behavior
Screening
of calls
Identify the reason for the call and direct it to the appropriate department or agent
Follow-up
after-sales
Offer additional support by providing information on guarantees and policies
Flexible plans for all communication needs
Maximize your investment and take your business communications to the next level with innovation and technology. Guaranteed advanced features, exceptional support and unrivaled flexibility.
From: R$ 399,00 / month
From: R$ 599,00 / month
SmartBot Growth |
SmartBot Pro |
|
|---|---|---|
| Chat BOTs WebChat |  |
|
| Basic Analytical Chatbot | |
|
| Advanced Chatbot NLP and AI |  |
|
| ChatGPT integration | Add-on | Add-on |
| Whatsapp integration | Add-on | Add-on |
