All communication layers at the same platform.
Omnichannel | Customer Experience | Employee Experience

Join more than 5,000 highly productive teams

why smartspace?

Company, employee and client in a single context.

In a world that encourages remote work, gain more quality time:

  • Smartspace is a modular solution, which is configured according to your needs and also integrates with tools already available on the market, facilitating work between teams and optimizing productivity as a whole
  • An omnichannel platform, which unifies all customer service layers in a scalable way as it maps the journey of interaction between you and your customer, with the security and reliance your organization and this relationship requires


Smartspace supplies the right tool for every communication need, for any persona in your business.


More time
for good.

Everything your company needs for a successful work routine.


Banks and financial institutions


Hospitals, clinics and
health insurance companies


Public-sector companies
and government sectors


Hospitals, clinics and
Commercial, products and services


Schools, Colleges and Universities


Concession holders or public services

Transportation and logistics

Transport and product distribution companies


of companies claim to have implemented
remote work  to part of their teams or even for the
entire organization. *


of employees need proper collaboration tools for a flexible working model. *


of customers say they would switch providers after a single bad experience on their journey. *

*Source: Gartner
Made by people for people to collaborate
with each other.

Experience is the keyword.
A work environment connected with life.

Reduce the tabs

All communication channels on a single screen

We are contextual

Collaborate with your team in the same context as customer service

We believe in data power

Create dashboards and reports in real time, monitor KPIs and get the best insights for your business


One solution fits all.


The communication capabilities your team needs to be productive from any location or device.


One-to-one or group chat capabilities, so you can send messages and share files in public or private chat rooms.


Reliable and available for high-definition conference calls.

Conversational A.I.

Personalized communication, virtual assistant, intelligent routing and agent insights.

Omnichannel Digital Experience

Campaigns and personal service through your customer’s favorite channels.

Client Analysis

Knowledge about customer behavior and needs, using advanced management of service data and satisfaction research.

Workforce Management

Real-time tracking and history of all indicators, individually or by group, to ensure the best management of your workforce.


Management of all interaction with customers, inbound or outbound, regardless of the communication channel.


A native layer of APIs providing infinite possibilities.