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#SyncWithLife

#SyncWithLife

All communication layers at the same platform.
Omnichannel | Customer Experience | Employee Experience
Talk to our team

Join more than 5,000 highly productive teams

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why smartspace?

Company, employee and client in a single context.

In a world that encourages remote work, gain more quality time:

  • Smartspace is a modular solution, which is configured according to your needs and also integrates with tools already available on the market, facilitating work between teams and optimizing productivity as a whole
  • An omnichannel platform, which unifies all customer service layers in a scalable way as it maps the journey of interaction between you and your customer, with the security and reliance your organization and this relationship requires
     
     
     

Solutions

Smartspace supplies the right tool for every communication need, for any persona in your business.

markets

More time
for good.

Everything your company needs for a successful work routine.

Learn More

Finance

Banks and financial institutions

Health

Hospitals, clinics and
health insurance companies

Government

Public-sector companies
and government sectors

Retail

Hospitals, clinics and
Commercial, products and services

Education

Schools, Colleges and Universities

Utilities

Concession holders or public services

Transportation and logistics

Transport and product distribution companies

85%

of companies claim to have implemented
remote work  to part of their teams or even for the
entire organization. *

75%

of employees need proper collaboration tools for a flexible working model. *

61%

of customers say they would switch providers after a single bad experience on their journey. *

*Source: Gartner
Made by people for people to collaborate
with each other.

Experience is the keyword.
A work environment connected with life.

Reduce the tabs

All communication channels on a single screen

We are contextual

Collaborate with your team in the same context as customer service

We believe in data power

Create dashboards and reports in real time, monitor KPIs and get the best insights for your business

Resources

One solution fits all.

Voice

The communication capabilities your team needs to be productive from any location or device.

Chat

One-to-one or group chat capabilities, so you can send messages and share files in public or private chat rooms.

Vídeo

Reliable and available for high-definition conference calls.

Conversational A.I.

Personalized communication, virtual assistant, intelligent routing and agent insights.

Omnichannel Digital Experience

Campaigns and personal service through your customer’s favorite channels.

Client Analysis

Knowledge about customer behavior and needs, using advanced management of service data and satisfaction research.

Workforce Management

Real-time tracking and history of all indicators, individually or by group, to ensure the best management of your workforce.

Inbound/Outbound

Management of all interaction with customers, inbound or outbound, regardless of the communication channel.

Integration

A native layer of APIs providing infinite possibilities.

I want a demonstration

#SyncWithLife

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© 2023 para Digi Soluções. All rights reserved.

DIGI SOLUÇÕES DE COMUNICAÇÃO LTDA. CNPJ 06.126.611/0001-67 DPO Responsável: Paulo Montenegro | dpo@digivox.com.br